FAQs

Do you have a storefront?

We do not! City Sisters is an online boutique with a few pop-ups sprinkled in. Follow us @shopcitysisters on Facebook & Instagram to stay up-to-date!

 

What is your shipping policy?

We do our best to get your order processed within 1-2 days of order completion. See Shipping Policy for more details.

 

Do your items run true to size?

The quick answer—YES! All of our items fit true to size, unless it says otherwise in the product description. Make sure to check the description before purchasing to ensure the perfect fit!

 

Do you restock items once they are sold out? If so, how often?

For items that sell out right away, we plan to restock as soon as possible. The time it will take to restock depends on the vendor and could be anywhere from one week to four weeks.

 

What can I get on a budget?

We pride ourselves in having options that support all budgets and try our best to keep all items under $65.

 

What items are dry clean only?

Good question!  We highly recommend washing our items on cold/delicate and laid flat or hung to dry.  Any item that requires dry cleaning will say so in the description of that product to be sure to check before purchasing.

 

How do I sign up for emails?

At the bottom of our website you can sign up for newsletters. Don't worry, we won't spam you -- we'll keep you updated on exciting things like restocks & updates to the boutique!

 

What is the return policy?

Sale items are Final Sale. All other items can be returned within 14 days of purchase for in-store credit. For more details please go to our Return Policy page.

 

Have a question you don’t see here?

Feel free to send us an email in the Contact Us tab and we’ll do our best to respond as soon as possible.